SHIPPING POLICY

Shipping & Delivery Policy

Order Processing

  • Orders are processed within 1–2 business days (excluding Sundays and holidays) after we receive them.

  • We partner with trusted third-party couriers to make sure your gear reaches you safely and on time.

Shipping & Delivery

  • Standard delivery takes 4–7 business days.

  • In rare cases (bad weather, regional delays), it may take an additional 1–2 days.

  • Delivery is free on prepaid orders + an additional 10% discount.

  • For customers who choose Cash on Delivery (COD), a delivery charge of ₹100 applies.

Trust in Prepaid Orders

  • Most athletes in our community prefer prepaid orders — not just for the discount and free delivery, but because it makes the process smoother and faster.

  • Paying upfront ensures your gear is packed, shipped, and delivered with priority service.

Tracking & Updates

  • After placing your order, you’ll receive a tracking number to monitor your shipment.

  • If your package is returned due to an incorrect address or missed delivery, we’ll notify you immediately.

  • If your order is lost or arrives damaged, reach out to us via Instagram @shopsopro — our team will resolve it.

Shipping Time & Patience

  • Delivery times vary by location.

  • Delays can happen, but we’ll keep you updated until your gear is in your hands.

Respect for Delivery Personnel

  • Our delivery partners carry the weight — literally.

  • Treat them with respect, maybe offer them water — small gestures that reflect the athlete’s code of discipline and respect.

Thank you for choosing SOPRO. Every order you place fuels our mission to create gear that supports athletes like you — built for performance, delivered with discipline.