PRIVACY POLICY

Last updated on :  24 SEPTEMBER 2025

Welcome to SOPRO, and thank you for being part of our athlete-driven community. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with SOPRO through our website, mobile applications, and other services.

Who Handles Your Data

When we say "SOPRO," "we," "our," or "us," we refer to the entity responsible for processing your personal information. Our commitment is simple — to protect your data and ensure that it is handled with care, transparency, and security.

What Information We Collect — and When

We collect information from you when you:

  • Make a purchase or create an account

  • Contact our support team

  • Browse our website or use our services

  • Participate in surveys, events, or community activities

This information may include:

  • Personal details like your name, email address, phone number, and shipping address

  • Account information such as login credentials and preferences

  • Order history and transaction data

  • (If applicable) activity or performance data shared through connected devices or services

Children’s Privacy

We comply with all applicable laws to protect children’s privacy. Anyone under the legal age in their country must have parental or guardian consent to register or participate in specific experiences, events, or services on our platform.

How You Control Your Data

Your data is yours, and we give you control over it.

  • You can manage preferences or withdraw consent for marketing at any time.

  • Your browser and mobile settings allow you to control cookies, permissions, and tracking tools.

How and Why We Use Your Data

We use your personal information to:

  • Provide, improve, and personalize our products and services

  • Process and deliver orders

  • Communicate with you about purchases, support, or updates

  • Ensure platform security and prevent fraud

  • Conduct research and analytics to improve performance and user experience

How We Protect and Manage Your Data

We take the security of your data seriously. Our systems use advanced encryption, authentication, and monitoring tools to keep your information safe.

  • Any international data transfers comply with local data protection laws and include safeguards to ensure privacy.

Your Rights

You have full control over your personal information. You can:

  • Request access to the data we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of your account or data (where legally permissible)

If you have an account with SOPRO, you can also manage your marketing and communication preferences directly from your profile.

Cookies & Pixel Tags

SOPRO uses cookies, pixel tags, and similar technologies to:

  • Understand how you interact with our site

  • Provide personalized recommendations and offers

  • Improve your browsing experience and website performance

You can manage or disable cookies through your browser settings at any time.

Using SOPRO with Third-Party Services

We do not sell or share your personal information with third parties. However, if you interact with SOPRO through third-party platforms (such as social media or payment providers), their own privacy policies will apply. We encourage you to review them before use.

Changes to This Policy

As SOPRO grows and our services evolve, we may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you through email or on our website. Please check this page periodically to stay informed.

Questions & Feedback

We value your trust and want to make sure you feel secure with us. If you have any questions, feedback, or concerns about this Privacy Policy or our data practices, please contact us:

📍 Contact Form: Available on our website’s “Contact Us” page

Thank you for choosing SOPRO. Your trust fuels our mission — to support every athlete with gear built for performance, driven by purpose.